Service Design
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We craft innovative services that cater to both the needs of the user and the objectives of the organisation. Having worked with clients ranging from finance to healthcare, to large public-sector organisations, we are experts at transforming complex processes to cohesive, intuitive solutions.
Related Work and News
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Principality Building Society
Digital Banking
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Reimagining Exhibition Design through Service Design
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HM Revenue and Customs
Service Design HMRC
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Why Service Design Is Integral To Public Sector Innovation
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Principality Building Society
First Home Steps
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Kenwood
Mapping the Customer Experience
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Principality Building Society
Dylan's Saving Squad
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User Research to Inform Strategy
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P1Vital Products Ltd.
P1Vital PReDicT
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Cardiff Metropolitan University
Podiatry Virtual Assessment Project
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Latvian School of Public Administration
Public Service Design - Train-the-trainer
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Welsh Government
SMART Suite
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Allergan
The CoolSculpting Experience
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Las Iguanas
The Fajita Experience
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European Commission
User-Factor